• Well staffed service center to answer all of your facility's questions & concerns
• Personalized and comprehensive support for your staff
• Automatically generated insurance forms with attachments that we send to you
• Patient statements and monthly reports can be sent directly to you
• Payments are deposited directly to your facility's account(s)
Improved financials:
• Consistent cash flow (through our immediate filing of claims)
• Reduced Accounts Receivable, as both patients and insurance carriers pay faster
• Immediate follow-up with insurers for all denials
• Verified claims status within 24 hours of submission
Improved Operations:
• Free up valuable staff and management time to focus on patient care
• Leverage detailed analytics to dramatically improve you operations
Consistent focus on Quality:
• Last Peak has two levels of QC for data entry, claim processing, payment posting / zero posting to grant you a higher level of accuracy and security
Differentiators :
• Design fulfillment: evaluation, development and service delivery
• Scalable portfolio: modular service componentsr
• Rapid response Time execution (RRT)
• Next Gen Document Process Outsourcing™ (DPO)
• Custom made design of unified solution
• Not vanilla offering from outsourcing aggregator
• Quality and cost: compelling pricing & dedication to quality
• Reliability & integrity
Security & HIPAA compliance:
• Data is transmitted through our secure VPN
• All HIPAA standards are met or exceeded
• Entire operation (except mail room) is 100% paperless
Continuous learning:
• Last Peak's Medical Billing Services keeps up to date on
all insurance changes by:
-Dealing with carriers on a daily basis
-Attending seminars to remain current on industry trends
• Training classes are held weekly to work through specific
client/payor based issues
Analytics:
• We provide you with extensive reporting showing you exactly where your money is
• Independent statistical reports to improve collection rates by provider, location, activity, and contractual obligations
