Since each healthcare practice is unique, we customize our billing services to meet your individual needs. We have the ability to remotely access your database, network our software with your office, or receive your information via scan or fax. This includes all or some of the following services, depending on your individual needs :
Data Entry :
Patient Demographics are entered into the database.
Charge entries/Secondary charge entries
Individual patient’s diagnosis and the procedures performed entered into the database.
Base Level of Quality Control :
Our base level quality control analysts compare the demographic fields and charge fields of base data with the database. When applicable, errors are corrected. Procedures and protocols are specially modified to find errors more thoroughly.
Highest Level of Quality Control :
Our highest level quality control analysts compare hard copy demographic data and charge entries with scanned files of each patient. These analysts correct errors, and communicate process improvements to maintain our Zero Error Policy.
File Claims :
Most claims are filed electronically, however a few will be submitted on paper. Filing medium is dependant on each insurance carrier’s requirements.
Payments :
When we receive base data on payments and an explanation of benefits (EOB), We post payments into a database. Each EOB is audited for correct payment and/or benefit information.
Reports :
Reports are done on a monthly basis. Because each provider practice is different, we customize our reports to meet your needs.
